Rose Urgent Care and Family Practice is always on the lookout for detail-oriented and enthusiastic people to become part of our growing work family. As an employee at our patient-centered medical office, you can use your skills to make a positive impact on the lives of others in our community.
Pay: $22.00 – $26.00 per hour (based on experience)
Location: Vancouver, WA and/or Battle Ground, WA (in-person)
About Us
Rose Urgent Care and Family Practice is a fast-paced clinic providing Family Practice, Pediatric, and Urgent Care services. Our team is committed to delivering compassionate, patient-centered care in a supportive and collaborative environment.
We are seeking a professional, organized, and customer-focused Patient Service Representative (PSR) to serve as the first point of contact for our patients and play a key role in delivering an exceptional patient experience.
Why Work With Us
- Supportive, team-oriented culture with approachable leadership
- Opportunity to make a direct impact on patient experience
- Fast-paced environment with meaningful, day-to-day variety
- Growing clinic with long-term career opportunities
Schedule
- Full-time
- Monday–Friday
- Occasional Saturday coverage required
Key Responsibilities
- Greet and check in patients while ensuring a welcoming and professional front desk experience
- Accurately enter and update patient demographics, insurance, and consent forms in the system
- Verify insurance eligibility and collect copays/payments securely
- Schedule, reschedule, and manage patient appointments, including documentation of no-shows
- Review upcoming schedules to ensure accuracy and completeness of patient information
- Answer phone calls promptly and professionally, addressing patient questions and coordinating with clinical staff
- Maintain patient confidentiality and adhere to HIPAA guidelines
- Support smooth daily clinic operations through effective communication and organization
Qualifications
- Strong organizational, multitasking, and time management skills
- Excellent communication and customer service abilities
- Proficiency with EHR systems (experience with Athena Health EMR is a plus)
- Accurate data entry skills and attention to detail
- Proficiency with Microsoft Office applications
- Ability to maintain a professional appearance and uphold high standards of conduct
- Ability to remain calm and effective in a fast-paced environment
Requirements
- High school diploma or equivalent
Preferred Experience
- Previous experience in a medical office, urgent care, or fast-paced customer service setting
- Familiarity with insurance verification and scheduling processes
Benefits
- 401(k) with company matching
- Health, dental, and vision insurance
- Life insurance
- Employee Assistance Program
- Paid time off (including your birthday!)
Our Team & Work Environment
You’ll work alongside a collaborative team of providers, medical assistants, and administrative staff in a busy but supportive clinical setting. We value professionalism, communication, and a positive workplace culture where every team member contributes to patient care and experience.
Hiring Timeline
We are actively hiring and reviewing applications on a rolling basis. Qualified candidates may be contacted shortly after applying.
How to Apply
Please send your resume (and optional cover letter) to: humanresources@rosemedicalgroups.org
Certified Medical Assistant (CMA) - Full Time Job Posting:
Pay: $22.00 – $26.00 per hour (based on experience)
Location: Vancouver, WA and/or Battle Ground, WA (in-person)
About Us
Rose Urgent Care and Family Practice is a fast-paced clinic providing Family Practice, Pediatric, and Urgent Care services. Our team includes experienced providers and dedicated clinical support staff working collaboratively to deliver high-quality, patient-centered care.
We are seeking a professional and compassionate Certified Medical Assistant (CMA) to join our growing team. This role is essential in supporting both clinical operations and patient care in a dynamic outpatient setting.
Why Work With Us
- Supportive, team-oriented culture with approachable leadership
- Opportunities to expand clinical skills in a hands-on environment
- Fast-paced setting with a wide variety of patient care experiences
- Growing clinic with long-term career opportunities and stability
Schedule
- Full-time (40 hours per week)
- Typical shift: 9:00 AM – 6:00 PM
- Saturday rotation required
Key Responsibilities
- Perform patient intake, including vital signs and medical history documentation in EMR
- Assist providers with exams and in-office procedures
- Administer vaccines and injectable medications
- Perform phlebotomy and support point-of-care testing
- Communicate provider instructions and follow-up care to patients
- Manage patient messages, task boxes, and pharmacy communications
- Maintain clean, stocked, and organized exam rooms
- Sterilize instruments and ensure proper infection control procedures
- Monitor quality control logs (e.g., refrigerator temps, medication expiration dates)
- Ensure compliance with HIPAA, OSHA, and CDC standards
Qualifications
- Strong multitasking and time management skills
- Excellent communication and teamwork abilities
- Proficiency with EMR/EHR systems (experience with Athena Health EMR is a plus)
- Solid understanding of medical terminology and clinical procedures
- Ability to work efficiently in a fast-paced environment
- Proficiency with Microsoft Office applications
- Ability to maintain a professional appearance and uphold high standards of conduct
Requirements
- Current Washington State MA-C Certification (or Interim Certification with requirement to pass AAMA or NCCT exam within one year)
- Current BLS/CPR certification
Preferred Experience
- 1+ year in a medical office setting (Urgent Care or Primary Care)
- Experience with phlebotomy and injections
- Familiarity with ICD-10 and CPT coding
Benefits
- 401(k) with company matching
- Health, dental, and vision insurance
- Life insurance
- Employee Assistance Program
- Paid time off (including your birthday!)
- Licensing cost reimbursement
Our Team & Work Environment
You’ll work alongside a collaborative team of providers, medical assistants, and administrative staff in a busy but supportive clinical setting. We value communication, efficiency, and a positive workplace culture where each team member plays a key role in patient care.
Physical Requirements
- Ability to stand and walk for extended periods
- Manual dexterity for clinical tasks (e.g., injections, phlebotomy)
- Ability to lift up to 30 lbs. as needed
Hiring Timeline
We are actively hiring and reviewing applications on a rolling basis. Qualified candidates may be contacted shortly after applying.
How to Apply
Please send your resume (and optional cover letter) to: humanresources@rosemedicalgroups.orgNurse Practitioner /Physician Assistant - Full Time Job Posting:
Pay: $65.00 – $85.00 per hour (based on experience)
Location: Vancouver, WA and/or Battle Ground, WA (in-person)
About Us
Rose Medical Groups is a growing, community-focused practice offering a blend of Urgent Care and Family Medicine services. Our team includes MDs, DOs, Nurse Practitioners, Physician Assistants, and strong clinical support staff, including a nurse case manager.
We provide outpatient-only care in a collaborative, well-supported environment—without the pressures of large healthcare systems. No call. No OB. Just high-quality, patient-centered care.
Why Work With Us
- Autonomy in clinical decision-making with strong team support
- Manageable patient volume (average of 18-20 patients per day)
- Collaborative, respectful culture where your voice matters
- Opportunity to influence clinic workflows and patient care practices
- Established support staff and on-site lab (imaging available nearby)
- Growing organization with long-term career stability
Schedule
- Full-time
- Monday–Friday, 8-hour shifts (9:00 AM – 6:00 PM)
- Saturday rotation shared with all providers (Urgent Care coverage)
Key Responsibilities
- Provide comprehensive outpatient care across urgent care and primary care settings
- Evaluate, diagnose, and treat patients across the lifespan (pediatric to geriatric)
- Develop and manage treatment care plans with an emphasis on continuity of care
- Capable of handling routine office procedures, including, but not limited to, PAP smears, skin biopsies, and minor laceration management.
- Collaborate with physicians and clinical staff to ensure high-quality outcomes
- Utilize EMR system to document visits and manage patient care efficiently
- Participate in maintaining clinical quality standards and patient satisfaction
Qualifications
- Graduate of an accredited Nurse Practitioner or Physician Assistant program
- Minimum 2 years of experience in Primary Care and/or Urgent Care preferred
- Strong clinical decision-making and time management skills
- Experience with EMR/EHR systems (Athena experience preferred)
- Ability to see 2-3 patients per hour
- Eligible for participation in Medicare and Medicaid programs
Requirements
- Active or eligible Washington State NP or PA license
- Current DEA registration (unrestricted)
- Current CPR/BLS certification
- Ability to obtain and maintain malpractice insurance
- COVID-19 vaccination (if required per current regulations)
Preferred Experience
- 2+ years in Urgent Care
- 2+ years in Primary Care
Patient Population
- Pediatrics
- Adults
- Geriatrics
- Women’s Health
Compensation & Benefits
- Competitive hourly pay
- Quarterly performance-based bonus opportunities
- 401(k) with company matching
- Health, dental, and vision insurance
- Life insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program
- Paid time off
Our Team & Work Environment
You’ll be part of a collegial, team-oriented environment where collaboration and respect are central to how we operate. Our providers are supported by experienced medical assistants and administrative staff, allowing you to focus on patient care while maintaining a healthy work pace.
We prioritize quality over volume, giving you the time needed to build meaningful patient relationships and practice medicine the way it was intended.
Hiring Timeline
We are actively hiring and reviewing applications on a rolling basis. Qualified candidates may be contacted shortly after applying.
Please send your CV to: humanresources@rosemedicalgroups.org
